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We want you to be happy with your Hank Sauce order.
If you purchased directly from hanksauce.live and your order arrives damaged, incorrect, or there is an issue with the product, please contact us at info@hanksauce.live with your order number and a photo of the issue. We'll work with you to make it right with a replacement or refund when appropriate.
If you purchased Hank Sauce from a retailer or another third-party seller, please contact the retailer directly for refund requests. If there is an issue with the product itself, you can still reach out to us at info@hanksauce.live and we'll do our best to help.
Because Hank Sauce is a food product, we cannot accept returns of sauces, seasonings, or other food items, even if they are unopened.
For non-food merchandise, contact us at info@hanksauce.live and we'll help determine whether the item is eligible for a return.